{"id":4184,"date":"2021-04-23T09:28:48","date_gmt":"2021-04-23T07:28:48","guid":{"rendered":"https:\/\/help.r2docuo.com\/knowledge-base\/electronic-signature-esignature\/"},"modified":"2023-12-19T12:55:21","modified_gmt":"2023-12-19T11:55:21","slug":"electronic-signature-esignature","status":"publish","type":"ht_kb","link":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/","title":{"rendered":"Electronic signature &#8211; eSignature"},"content":{"rendered":"\n<p>This functionality allows you to sign documents electronically remotely with full legal validity, in accordance with the European eIDAS regulation.<\/p>\n\n<p>The eSiganture electronic signature is available in the Business and Enterprise versions of Docuo.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Set up an eSignature electronic signature process<\/strong><\/h2>\n\n<p>To perform the configuration you must be a <strong>Docuo administrator <\/strong>and start from a category that has a master file.<\/p>\n\n<p><\/p>\n\n<h3 class=\"wp-block-heading\">Step 1: Preparation of the signature workflow<\/h3>\n\n<p>In the &#8220;Process&#8221; step, at least three statuses must be defined for the document. For example:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"700\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-34.png\" alt=\"\" class=\"wp-image-5110\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-34.png 1000w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-34-600x420.png 600w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-34-768x538.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-34-50x35.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-34-60x42.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-34-100x70.png 100w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li><strong>&#8220;In creation&#8221;,<\/strong> where the document that you need to be signed by a third party is created.<\/li>\n\n\n\n<li><strong>&#8220;Pending signature&#8221;,<\/strong> where you wait for the document to be signed.<\/li>\n\n\n\n<li><strong>&#8220;Signed&#8221;,<\/strong> where you will have the document signed with the eSignature.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Step 2: Preparation of the fields for the signatory&#8217;s data<\/h3>\n\n<p>In the &#8220;Fields&#8221; step, at least the following data fields must be created:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>&#8220;<strong>Name and surname&#8221;,<\/strong> this is a text field where the name of the person who will sign the document is indicated.<\/li>\n\n\n\n<li>&#8220;<strong>E-mail&#8221;<\/strong>, of the document signatory.text type field &#8211; e-mail. It is necessary to be able to send you a web link where you can review and sign the document.<\/li>\n\n\n\n<li><strong>&#8220;Mobile phone&#8221;<\/strong> , of the signer of the document. Text type field &#8211; cell phone. It is only necessary if you want to activate the validation by SMS text message in the signing process.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Step 3: Creation of the electronic signature form<\/h3>\n\n<p>It is created from the &#8220;Forms&#8221; step and allows you to sign the main file of documents in this category.<\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"764\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19-1024x764.png\" alt=\"\" class=\"wp-image-5059\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19-1024x764.png 1024w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19-600x448.png 600w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19-768x573.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19-50x37.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19-60x45.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19-100x75.png 100w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-19.png 1155w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p>In the form configuration window we can adjust all the behavior of the signing process with several options. The most important are:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>In<strong> &#8220;Permissions&#8221;,<\/strong> we can determine in which states the form will be available and what messages are displayed when a user cannot sign the document because it is not in the right state.<\/li>\n\n\n\n<li>In<strong>&#8220;Signer data<\/strong>&#8220;, we must choose the fields Name, Email and Phone of the signer that we created in step 2. If you want the user to be able to enter or modify this data during the signature, you can activate the &#8220;Modifiable&#8221; check box.<\/li>\n\n\n\n<li>In<strong>&#8220;Additional fields<\/strong>&#8220;, it is possible to add other fields of the document that need to be filled in or edited during the signing process. If appropriate tags exist, these fields will be replaced in the document during the process.<\/li>\n\n\n\n<li>Under &#8220;Options &#8211; <strong>Send PIN by&#8221;, <\/strong>select the mode of sending the signature code (PIN): e-mail, SMS, or &#8220;Do not send PIN&#8221; to use the signer&#8217;s biometric trace instead.<\/li>\n\n\n\n<li>Under &#8220;Options &#8211; <strong>Signature fields<\/strong>&#8220;, specify how the signature fields should be filled in, whether the form should be filled in with the handwritten line or with the signatory&#8217;s name.<\/li>\n\n\n\n<li>In &#8220;Options &#8211; <strong>Advance by<\/strong>&#8220;, indicate the transition by which the process will advance when the signature is completed. In our example it would be &#8220;Sign (From Pending Signature to Signed)&#8221;.<\/li>\n\n\n\n<li>Under &#8220;Options &#8211; <strong>Continue to<\/strong>&#8220;, indicate to which web page the signatory should be redirected after completing the signing process:<\/li>\n<\/ul>\n\n<p><\/p>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">When the form is saved, <strong>in each document<\/strong>, a group of fields called &#8220;Forms&#8221; will be automatically created, with a specific field for this form. This field will contain the link to sign that document.<\/p>\n\n<h3 class=\"wp-block-heading\">Step 4: Creating the document template for signature<\/h3>\n\n<p>In the &#8220;Templates&#8221; step, use a Microsoft Word docx file in which you can add replacement labels <strong>and insert signature boxes<\/strong>. You can use an existing template document or create a new one.<\/p>\n\n<p>Signature boxes (also called signature holes or <em>placeholders<\/em>) are rectangles located in the document where the signature stroke or the signer&#8217;s name will be drawn automatically.  <\/p>\n\n<p>If a document does not have a signature box configured, when the user has to sign, his signature will be printed at the end of the document.<\/p>\n\n<p>To insert the signature box in a document, follow these steps in your template:<\/p>\n\n<p>The <strong>signature box<\/strong> must be created in Microsoft Word as a text box from the &#8220;Insert&#8221; menu:<\/p>\n\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"435\" height=\"295\" src=\"https:\/\/helpr2docuo.wpengine.com\/wp-content\/uploads\/2021\/04\/Word0.png\" alt=\"\" class=\"wp-image-3463\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0.png 435w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0-300x203.png 300w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0-50x34.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0-60x41.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0-100x68.png 100w\" sizes=\"auto, (max-width: 435px) 100vw, 435px\" \/><\/figure>\n\n<p class=\"has-text-align-left\">Next, in the &#8220;Text Box&#8221; action select &#8220;Draw Text Box&#8221; at the bottom of the pop-up menu:<\/p>\n\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"431\" height=\"733\" src=\"https:\/\/helpr2docuo.wpengine.com\/wp-content\/uploads\/2021\/04\/Word0a.png\" alt=\"\" class=\"wp-image-3464\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0a.png 431w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0a-176x300.png 176w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0a-29x50.png 29w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0a-35x60.png 35w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/Word0a-59x100.png 59w\" sizes=\"auto, (max-width: 431px) 100vw, 431px\" \/><\/figure>\n\n<p class=\"has-text-align-left\">You can then draw one or more text boxes (rectangles) anywhere in the document and specify where you want the user&#8217;s signature to appear.<\/p>\n\n<p class=\"has-text-align-left\">Once the box has been created, you must tell Docuo the signature form that will populate that field. To do this, you must write a special label inside the replacement label. This label consists of the word &#8220;Signatures&#8221;, followed by a colon &#8220;:&#8221; and the signature form identifier, all enclosed in square brackets. In our example:<\/p>\n\n<pre class=\"wp-block-preformatted\"><strong>[@Signatures:sign-offer].<\/strong><\/pre>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"636\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-35-1024x636.png\" alt=\"\" class=\"wp-image-5114\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-35-1024x636.png 1024w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-35-600x373.png 600w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-35-768x477.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-35-50x31.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-35-60x37.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-35-100x62.png 100w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-35.png 1304w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>IMPORTANT<\/strong>: The substitution tags for creating signature boxes, unlike ordinary tags, are <strong>enclosed in square brackets<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading has-text-align-left\">Step 5: Creating the signature request email<\/h3>\n\n<p>This is done from the &#8220;Correos&#8221; step. This email is used to inform a third party that they must sign the document and provide them with the access data to our form.  <\/p>\n\n<p>In our process, this email will be sent in the &#8220;Send&#8221; transition to the recipient of the &#8220;Signature Data &#8211; Email&#8221; field. The signature form link is an additional substitution tag that can be added to the email content.  <\/p>\n\n<p>You can easily find it under the &#8220;Link&#8221; button in the &#8220;Input Form&#8221; section:<\/p>\n\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"719\" src=\"https:\/\/helpr2docuo.wpengine.com\/wp-content\/uploads\/2021\/04\/email0-1.png\" alt=\"\" class=\"wp-image-3470\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/email0-1.png 1000w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/email0-1-300x216.png 300w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/email0-1-768x552.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/email0-1-50x36.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/email0-1-60x43.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/04\/email0-1-100x72.png 100w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\"><strong>How does it work<\/strong> from Docuo?<\/h2>\n\n<p><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Create a new document in the category and enter the email address of the signer. You can either enter their name and cell phone number, or let them fill them in on the form.<\/li>\n\n\n\n<li>&#8220;Generate from template&#8221; to prepare the document you need to be signed.<\/li>\n\n\n\n<li>Move to &#8220;Pending signature&#8221; and wait for the user to access the form and sign. When this happens, if we configure it in the form, the document will go to &#8220;Signed&#8221;.<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">What is the signature experience like on a desktop computer?<\/h2>\n\n<p>The recipient receives an email with the form link.<\/p>\n\n<p>When accessing the link, if an optional security validation is configured for the form (password or two-factor authentication), it must be passed.<\/p>\n\n<p>Otherwise, or once the authentication has been passed, a simple window will be displayed indicating the steps to be performed:<\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"596\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20-1024x596.png\" alt=\"\" class=\"wp-image-5065\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20-1024x596.png 1024w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20-600x349.png 600w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20-768x447.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20-50x29.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20-60x35.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20-100x58.png 100w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-20.png 1194w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p>When the user clicks &#8220;Start&#8221;, a window for reviewing the document will be displayed:<\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"603\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21-1024x603.png\" alt=\"\" class=\"wp-image-5067\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21-1024x603.png 1024w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21-600x353.png 600w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21-768x452.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21-50x29.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21-60x35.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21-100x59.png 100w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-21.png 1199w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p>In the signature fields (if any), the legend<em> &#8220;Your signature will go here&#8221;<\/em> will be displayed.<\/p>\n\n<p>When the user clicks &#8220;Next&#8221;, if any of the signatory data or additional fields are configured as editable (optional), a window will be displayed where the user can view, enter or change them:<\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"597\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22-1024x597.png\" alt=\"\" class=\"wp-image-5070\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22-1024x597.png 1024w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22-600x350.png 600w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22-768x448.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22-50x29.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22-60x35.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22-100x58.png 100w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-22.png 1203w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p>When the user clicks &#8220;Next&#8221;, he\/she will be presented with the signature window where he\/she can, depending on how the form has been configured, make a handwritten stroke or enter a PIN code. This example shows the handwritten stroke option:<\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"602\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23-1024x602.png\" alt=\"\" class=\"wp-image-5073\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23-1024x602.png 1024w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23-600x353.png 600w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23-768x452.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23-50x29.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23-60x35.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23-100x59.png 100w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-23.png 1197w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p>If desired, in the case of handwriting, the user can continue the signature process from a mobile device by scanning the QR code for this purpose.<\/p>\n\n<p>Once you have clicked the sign button, you will be presented with a confirmation window from which you can download the signed document, the signature receipt, or click a &#8220;Continue&#8221; button that will take you to the appropriate location (as configured on the form):<\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"595\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24-1024x595.png\" alt=\"\" class=\"wp-image-5075\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24-1024x595.png 1024w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24-600x349.png 600w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24-768x447.png 768w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24-50x29.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24-60x35.png 60w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24-100x58.png 100w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-24.png 1197w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p>The appearance and various appearance parameters can be configured in the signature form.<\/p>\n\n<h2 class=\"wp-block-heading\">What is the signing experience like on a mobile device?<\/h2>\n\n<p>The recipient receives an email with the form link.<\/p>\n\n<p>When accessing the link, if an optional security validation is configured for the form (password or two-factor authentication), it must be passed.<\/p>\n\n<p>Otherwise, or once the authentication has been passed, a simple window will be displayed indicating the steps to be performed:<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"1024\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-25-512x1024.png\" alt=\"\" class=\"wp-image-5079\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-25-512x1024.png 512w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-25-25x50.png 25w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-25-30x60.png 30w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-25-50x100.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-25.png 626w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n<p>When the user clicks &#8220;Start&#8221;, a window for reviewing the document will be displayed:<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"1024\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-26-511x1024.png\" alt=\"\" class=\"wp-image-5082\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-26-511x1024.png 511w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-26-25x50.png 25w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-26-30x60.png 30w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-26-50x100.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-26.png 625w\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" \/><\/figure>\n\n<p>In the signature fields (if any), the legend<em> &#8220;Your signature will go here&#8221;<\/em> will be displayed.<\/p>\n\n<p>When the user clicks &#8220;Next&#8221;, if any of the signatory data or additional fields are configured as editable (optional), a window will be displayed where the user can view, enter or change them:<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-30.png\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"1024\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-30-512x1024.png\" alt=\"\" class=\"wp-image-5093\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-30-512x1024.png 512w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-30-25x50.png 25w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-30-30x60.png 30w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-30-50x100.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-30.png 625w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><\/figure>\n\n<p>When the user clicks &#8220;Next&#8221;, he\/she will be presented with the signature window where he\/she can, depending on how the form has been configured, make a handwritten stroke or enter a PIN code. This example shows the PIN code option sent to the cell phone:<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"1024\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-28-512x1024.png\" alt=\"\" class=\"wp-image-5086\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-28-512x1024.png 512w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-28-25x50.png 25w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-28-30x60.png 30w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-28-50x100.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-28.png 625w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n<p>Once you have clicked the sign button, you will be presented with a confirmation window from which you can download the signed document, the signature receipt, or click a &#8220;Continue&#8221; button that will take you to the appropriate location (as configured on the form):<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"1024\" src=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-29-510x1024.png\" alt=\"\" class=\"wp-image-5088\" srcset=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-29-510x1024.png 510w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-29-25x50.png 25w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-29-30x60.png 30w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-29-50x100.png 50w, https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/12\/image-29.png 624w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/figure>\n\n<p>The appearance and various appearance parameters can be configured in the signature form.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This functionality allows you to sign documents electronically remotely with full legal validity, in accordance with the European eIDAS regulation. The eSiganture electronic signature is available in the Business and Enterprise versions of Docuo. Set up an eSignature electronic signature process To perform the configuration you must be a Docuo&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"content-type":"","footnotes":""},"ht-kb-category":[61],"ht-kb-tag":[82,83],"class_list":["post-4184","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-esignature","ht_kb_tag-docuo-business","ht_kb_tag-docuo-enterprise"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Electronic signature - eSignature - R2 Docuo | Help center<\/title>\n<meta name=\"description\" content=\"eSignature is a Docuo feature that allows you to sign documents electronically in accordance with the European eIDAS standard.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Electronic signature - eSignature - R2 Docuo | Help center\" \/>\n<meta property=\"og:description\" content=\"eSignature is a Docuo feature that allows you to sign documents electronically in accordance with the European eIDAS standard.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/\" \/>\n<meta property=\"og:site_name\" content=\"R2 Docuo | Help center\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-19T11:55:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/03\/Post-type-Guias-de-usuario.png\" \/>\n\t<meta property=\"og:image:width\" content=\"845\" \/>\n\t<meta property=\"og:image:height\" content=\"564\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@R2Docuo\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/en\\\/knowledge-base\\\/electronic-signature-esignature\\\/\",\"url\":\"https:\\\/\\\/help.r2docuo.com\\\/en\\\/knowledge-base\\\/electronic-signature-esignature\\\/\",\"name\":\"Electronic signature - eSignature - R2 Docuo | Help center\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/en\\\/knowledge-base\\\/electronic-signature-esignature\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/en\\\/knowledge-base\\\/electronic-signature-esignature\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/help.r2docuo.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/Post-type-Guias-de-usuario.png\",\"datePublished\":\"2021-04-23T07:28:48+00:00\",\"dateModified\":\"2023-12-19T11:55:21+00:00\",\"description\":\"eSignature is a Docuo feature that allows you to sign documents electronically in accordance with the European eIDAS standard.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/en\\\/knowledge-base\\\/electronic-signature-esignature\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/help.r2docuo.com\\\/en\\\/knowledge-base\\\/electronic-signature-esignature\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/en\\\/knowledge-base\\\/electronic-signature-esignature\\\/#primaryimage\",\"url\":\"https:\\\/\\\/help.r2docuo.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/Post-type-Guias-de-usuario.png\",\"contentUrl\":\"https:\\\/\\\/help.r2docuo.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/Post-type-Guias-de-usuario.png\",\"width\":845,\"height\":564},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/en\\\/knowledge-base\\\/electronic-signature-esignature\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/help.r2docuo.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Electronic signature &#8211; eSignature\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/#website\",\"url\":\"https:\\\/\\\/help.r2docuo.com\\\/\",\"name\":\"R2 Docuo | Help center\",\"description\":\"Todos los recursos para usuarios, administradores y desarrolladores de de R2 Docuo a tu alcance\",\"publisher\":{\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/help.r2docuo.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/#organization\",\"name\":\"R2 Docuo | Help center\",\"url\":\"https:\\\/\\\/help.r2docuo.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/help.r2docuo.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/ILUDEST_CENTRODEAYUDA.png\",\"contentUrl\":\"https:\\\/\\\/help.r2docuo.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/ILUDEST_CENTRODEAYUDA.png\",\"width\":1200,\"height\":630,\"caption\":\"R2 Docuo | Help center\"},\"image\":{\"@id\":\"https:\\\/\\\/help.r2docuo.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/R2Docuo\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/r2docuo\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Electronic signature - eSignature - R2 Docuo | Help center","description":"eSignature is a Docuo feature that allows you to sign documents electronically in accordance with the European eIDAS standard.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Electronic signature - eSignature - R2 Docuo | Help center","og_description":"eSignature is a Docuo feature that allows you to sign documents electronically in accordance with the European eIDAS standard.","og_url":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/","og_site_name":"R2 Docuo | Help center","article_modified_time":"2023-12-19T11:55:21+00:00","og_image":[{"width":845,"height":564,"url":"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/03\/Post-type-Guias-de-usuario.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@R2Docuo","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/","url":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/","name":"Electronic signature - eSignature - R2 Docuo | Help center","isPartOf":{"@id":"https:\/\/help.r2docuo.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/#primaryimage"},"image":{"@id":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/#primaryimage"},"thumbnailUrl":"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/03\/Post-type-Guias-de-usuario.png","datePublished":"2021-04-23T07:28:48+00:00","dateModified":"2023-12-19T11:55:21+00:00","description":"eSignature is a Docuo feature that allows you to sign documents electronically in accordance with the European eIDAS standard.","breadcrumb":{"@id":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/#primaryimage","url":"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/03\/Post-type-Guias-de-usuario.png","contentUrl":"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2021\/03\/Post-type-Guias-de-usuario.png","width":845,"height":564},{"@type":"BreadcrumbList","@id":"https:\/\/help.r2docuo.com\/en\/knowledge-base\/electronic-signature-esignature\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/help.r2docuo.com\/"},{"@type":"ListItem","position":2,"name":"Electronic signature &#8211; eSignature"}]},{"@type":"WebSite","@id":"https:\/\/help.r2docuo.com\/#website","url":"https:\/\/help.r2docuo.com\/","name":"R2 Docuo | Help center","description":"Todos los recursos para usuarios, administradores y desarrolladores de de R2 Docuo a tu alcance","publisher":{"@id":"https:\/\/help.r2docuo.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/help.r2docuo.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/help.r2docuo.com\/#organization","name":"R2 Docuo | Help center","url":"https:\/\/help.r2docuo.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/help.r2docuo.com\/#\/schema\/logo\/image\/","url":"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/06\/ILUDEST_CENTRODEAYUDA.png","contentUrl":"https:\/\/help.r2docuo.com\/wp-content\/uploads\/2023\/06\/ILUDEST_CENTRODEAYUDA.png","width":1200,"height":630,"caption":"R2 Docuo | Help center"},"image":{"@id":"https:\/\/help.r2docuo.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/R2Docuo","https:\/\/www.linkedin.com\/company\/r2docuo"]}]}},"_links":{"self":[{"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/ht-kb\/4184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/comments?post=4184"}],"version-history":[{"count":0,"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/ht-kb\/4184\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/media\/4053"}],"wp:attachment":[{"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/media?parent=4184"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=4184"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.r2docuo.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=4184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}